Please understand policies before purchase, thanks!
Payment, Shipping and Return Policies
Diannasdiapercakes.com accepts Credit Cards and PayPal, or 7853072214 and pay by credit card over the phone, I use Square/Register on my iPhone and would text or e-mail you a receipt.
Items are usually shipped within 5 business days, unless stated otherwise on the home page. I send all packages with USPS or FedEx (my choice) FedEx usually delivers with 2-5 business days, USPS 2-9 days.
I do not send packages where a signature is required, this is an extra fee, contact me if this is needed.
INTERNATIONAL ORDERS can be paid for with PayPal only, as long as it is being shipped within the United States. USA shipping only.
ALASKA AND HAWAII: I cannot alway use FedEx for Alaska or Hawaii orders due to address or location. Alaska and Hawaii take longer no matter the carrier. Alaska could take over a week. Hawaii can take 2-3 weeks or longer as boxes this size do go to Hawaii by boat. Keep in mind I charge my standard S&H but Hawaii costs me more, although I do not charge the customer anymore. Please do not give bad feedback on the length of time it takes a purchase to reach Alaska or Hawaii.
Shipping prices also include handling charges which is the cost for the box, tape, shipping label & supplies, etc..
PLEASE make sure you understand what you just purchased, re-read the description if you have any questions regarding size, colors, etc...
Return Policy: Items may be returned within 14 days after the item is received, as long as the inner cake packaging (cellophane) has not been opened. Buyer must pay the cost for return shipping including the cost of insurance. If insurance is not purchased by the buyer and Dianna's Diaper Cakes does not receive the item no refund will be made. Refunds would be make through PayPal or payment processor.
Refunds will not be made for any package that the USPS or FedEx has confirmed as delivered. To remove diaper cake from packaging: To remove the Baby Diaper Cake from the packaging clip the ribbons, tip the baby diaper cake so it rests on your forearm, lift, remove cellophane, carefully place where you would like the diaper cake & enjoy. DO NOT just grab the top and pull it out of the bag as this may cause the top tiers to be pulled off. Some minor primping may be necessary after the journey. To use the long burp cloths fold into a V - throw the point over your shoulder. Use the small one as a spit up rag or drool rag.
Warning/Acknowledgement/Disclaimer: Customer acknowledges that decorations on Dianna's Diaper Cakes and affiliates products may detach and pose a choking risk or may be hazardous if swallowed. The cellophane could cause suffocation, please dispose of properly. By purchasing our products you agree not to hold Dianna’s Diaper Cakes responsible for actions that come as the result of the products we sell. This includes all but specifically injury to minor children. If you do not agree with these terms do not purchase! Please do not leve the baby unattended with a rattle, pacifier, or toys!